F.A.Q.

Return Policy

We value your business and understand that shopping online can make product selection more difficult. This is why we provide a vast pool of information on each product that we sell, from material name and texture to measurements and actual-size images. We encourage you to use this information when you make a purchase, as all sales are final. 

You have 30 days from your order delivery date to report any defective items. Such items will be replaced. 
You have 5 days from your order delivery date to report any clothing items that do not fit. Such items may be exchanged for a different size. A $2 restocking fee will apply. 

- We do not offer satisfaction returns for full refund. (Unless Pre-Approved)
- 30% restocking fee will apply on approved items.
- All returns must be pre-authorized. Please obtain an RMA by contacting us at tim@intimatesadultboutique.com
- Items must be returned in their original packaging undamaged. 
- Shipping charges will not be refunded on unclaimed/refused/undeliverable packages. 

How to make a return 
Contact us at tim@Intimatesadultboutique.com to obtain an RMA number. 
When submitting a support ticket please include the following information: 
  1. Your order number, name and email address.
  2. Products you wish to return and the reason for the return.

When can I expect my credit and/or replacement? 
Please allow up to 5 business days from the date we receive your package for us to process your credit and/or replacement.
 

Privacy Policy

Ordering information privacy policy 

- We at Intimatesadultboutique.com your adult store naples will like to assure you that any information given to us is very secure. All information at that point is only shown to our administrators who then use that information for ordering and verification purposes. 

- Any information given to us is never sold, traded, loaned or shared with any third parties besides the issuing bank of the credit card used to purchase for verification purposes only. 

- We use encryption software for all data put into our customers on our site. You must be aware that when you click on hyperlinks and/or banners of third party websites, you are governed under the privacy practices and policies of that website. 

- When placing an order with us your personal and financial information is encrypted on our website using the best encryption software SSL (secure socket layer) and you are on a secure site. 

- While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. 

- If you have any questions about the security at our Web site, you can submit a Support Ticket. 

Discreet billing and shipping information 
- We ship our products in plain boxes or bubble pouches.

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